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All online purchases with Lou & Olly take place in a secure environment utilising the latest security technology.

Credit card transactions are protected via SSL (Secure Sockets Layer) the adopted standard for processing secure credit card orders over the Internet. SSL allows our server to automatically establish a secure connection with your web browser. When you enter your credit card number into the order form, it is scrambled, transmitted across the Internet and then decoded when it gets to us. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.


SSL was developed by Visa, Mastercard, and other major electronic commerce companies to safeguard the on line shopping customer.

Once your order is complete you credit card details are deleted permanently from our server.

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